What is the shipping policy?
All orders (of in-stock items) are processed and shipped within 24 hours Monday through Friday!
Orders for multiple items might be shipped in separate shipments if part of the order is not immediately available in our stock so that you receive the available items as soon as possible for your convenience. Dr.Battery UK will not charge extra shipping costs for orders that are sent in separate shipments.
What shipping method do you support?
Dr.Battery UK is committed to providing our customers with a carrier that is reliable and responsible with their shipments. We are also able to provide our customers with the latest technologies with order tracking so that every package we ship can be traced to their exact location at anytime prior to delivery. The following are the shipping methods supported by DPD, UPS, myHermes or Royal Mail with description on the suggested travel time.
UK Standard Delivery (3-7 Business Day)
UK Express Delivery (1-3 Business Day)
Shipping Notes
Please note that the above shipping time does not include weekends and holidays. Should you have any question about your shipment or a special request, please contact us directly.
Free Standard Delivery
We offer FREE Standard Delivery on all orders shipped to United Kingdom.
Shipping Rate
Unlike many other internet stores, we don't make profit by shipping charges. We only charge actual shipping cost and handling labour fee. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Shipping Rate for Rural Areas/Remote Areas
Due to inaccessibility of some rural areas/remote areas, additional shipping costs might be incurred. We will notify you for any extra shipping cost required.
What is your Backorder policy?
In the event that we don't have one or more of your items in stock, and we cannot get the items from the manufacturer within 2 weeks, we will notify you right away via e-mail and/or phone, at which point we'll let you know how long it will be before we can ship your item(s). If there are multiple items on your order, we will ship out the entire order once all items are in stock. If you would like the in-stock items to be shipped first, please contact us and let us know. Additional shipping costs will be applied in such cases.
All back ordered item(s) will remain on back order unless we are instructed by you to cancel that item(s).